About Charleston Water Damage Restoration
Our Company History
Charleston Water Damage Restoration was founded with a simple mission: to provide Charleston, WV families and businesses with the fastest, most professional water damage restoration services available. Since our establishment, we have built a reputation as the area's most trusted restoration company, responding to thousands of water emergencies throughout the Charleston region.
Our journey began when our founder experienced firsthand the devastation that water damage can cause to a family home. The lack of immediate, professional response in the Charleston area inspired the creation of a company dedicated to rapid emergency response and complete restoration services. Today, we continue that commitment with 24/7 availability and state-of-the-art equipment.
Our Mission Statement
At Charleston Water Damage Restoration, our mission is to minimize the disruption and devastation caused by water damage through immediate professional response, advanced restoration techniques, and compassionate customer service. We understand that water damage represents more than just property damage – it affects your sense of security, comfort, and peace of mind.
We are committed to restoring not just your property, but your confidence in your home or business. Every team member shares this dedication to excellence, approaching each project with the care and urgency we would want for our own families. Our goal is to make the restoration process as smooth and stress-free as possible while delivering results that exceed your expectations.
Certifications and Industry Recognition
Charleston Water Damage Restoration maintains the highest industry certifications and standards. Our technicians are certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the leading organization for restoration professionals. This certification ensures our team stays current with the latest techniques, equipment, and safety protocols.
We are licensed and insured for your protection, carrying comprehensive liability coverage and worker's compensation for all team members. Our company maintains certifications in water damage restoration, structural drying, mold remediation, and hazardous materials handling. These credentials demonstrate our commitment to professional excellence and your peace of mind.
Additionally, we are preferred vendors for major insurance companies throughout West Virginia, recognition earned through our proven track record of quality work, fair pricing, and excellent customer service. This status allows us to work directly with your insurance company, streamlining the claims process and often reducing your out-of-pocket expenses.
Our commitment to continuous education ensures our team stays ahead of industry developments. We regularly attend training seminars, certification renewals, and equipment updates to provide Charleston customers with the most advanced restoration services available. This dedication to professional growth translates directly into better outcomes for your property.